Exchange and Return Policy

Our exchange policy is only applicable to defective goods or goods damaged in transit. Goods damaged after receipt will not be eligible for exchange. Please contact us to discuss any concerns you may have.

 

Our return policy is only applicable for received incorrect orders. Return your unused and unopened item/s in original condition within 7 days of the invoice date (14 days for international customers). Items must be returned in their original packaging and condition with tags attached.

 

In purchasing Amacyn products you are entering a sales contract with us that legally obligates you to follow the internal process of Amacyn Corporation Pty Ltd.

 

How do I make the exchange?

Simply return the damaged or incorrect order to us at PO Box 325 Rose Bay, NSW, 2029. Contact us on 61 02 9388 2965. 

 

Who pays for the shipping charges for returns?

 

Returns 
All customers are responsible for the postage cost of returning damaged items to us.  We recommend registered mail or express post with tracking. We are not responsible for any lost returned parcels. The postage cost to forward a replacement product will be paid by Amacyn.

 

Incorrect Orders
If you have received incorrect merchandise, we will send out the correct order with a reply paid satchel for you to return the incorrect goods.  

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About Us

Amacyn is a maker and designer of luxury artisan organic and natural perfumes in Sydney Australia. We specialise in contemporary modern perfume using pure natural and organic essential oils as its key ingredients to create the profile. We are about making first to market natural perfumes, designed with Australian native plant extracts. Amacyn organically is the first and only Australian natural perfumer that makes natural perfume smell like branded luxury perfumes. We believe in the synthetic-free world hence our ingredients do not have fragrances, isolates and synthetic chemicals. 

Amacyn natural perfumes is an Australian owned, Product of Australia. We are a licensee of the Product of Australia logo. This means that our operation in Australia on where and how we made our perfumes are independently audited and verified by the Australian Made Campaign Ltd. This also means that all of our perfumes significant ingredients come from Australia; and All, or nearly all of the manufacturing or processing has been carried out in Australia. It is one of the highest certification in Australia.

Contact Information

Email: hello@amacynperfumes.com

Store Address: Jack Mundey or Play Fair Street, The Rocks Market, The Rocks, Sydney Australia Sat-Sun 10am to 5pm.

Copyright © 2020 by Amacyn Corporation Pty Ltd